qualities choosing plumbers HVAC

Qualities to Look for When Choosing Plumbers or HVAC Pros

When your home has plumbing or HVAC issues you need remedied by professionals, the prudent move is generally to source out a few solid options. You want to compare some of the best local plumbers and HVAC professionals, determining which will be best for your needs and budget.

At Action Plumbing, Heating, Air & Electrical, we highly recommend performing such comparisons between our services and those of our competitors – this is the proper move, for starters, and we’re also confident all of our services will stack up well, from our general plumbing to drain cleaning, water heater services and numerous HVAC areas. With this theme in mind, let’s go over several of the primary areas you should be looking at as you source a plumbing or HVAC professional for work on your home.

Licensing and Insurance

For starters, you should not consider any plumbing or HVAC company that cannot provide you with specific, detailed information about their licensing and insurance. Plumbers and HVAC technicians in Utah are required to hold a license to operate, one that certifies proper training and a completed apprenticeship within the industry.

Down related lines, all reputable plumbers should be able to provide proof of insurance to any prospective clients as requested. This will protect both the plumber themselves and you as a client.

History and Reviews

Another factor that’s become vital in today’s world is the ability to view a given plumber or HVAC professional’s history, often through online reviews. There are several potential areas to look in here, with some of the most prominent being Google Reviews and Review Buzz – we’ve linked to our Action Plumbing sections for both these major review formats so you can check them out for yourself.

On top of this, look for accreditation from the Better Business Bureau. As you’ll note when looking at our rating, it’s an A+ from this important governing body.

Up-Front Estimates

Any plumber or HVAC pro you come to with a basic request for services should be able to provide you with an up-front price quote on what those services will cost, at least generally speaking. This shows that the company is experienced with the issue, for one, but also provides the kind of transparency you need to move forward.

One note here: If a potential company is offering a given service at rates far lower than any competitor, this could be a red flag. Check on other areas here to ensure the company is reputable and not attempting some kind of scam or rip-off.


Finally, while online reviews and other third-person formats are great and widely-used, some prefer a specific referral from a friend, family member or someone else close to them. These tend to come from companies that provide fantastic customer service and make a connection with their clients, leading to lasting relationships and referrals to others.

For more on how to find the best plumber or HVAC pro for your needs, or to learn about any of our plumbing or heating and air services, speak to the staff at Action Plumbing, Heating, Air & Electrical today.